Effective Date: August 2026
Evans RF Pty Ltd (“EV-RF”, “we”, “our” or “us”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, how we use it, when we may disclose it, and the choices you have regarding your personal information when using the EV-RF website or purchasing our products.
This policy has been prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Who We Are
This website is operated by:
Evans RF Pty Ltd
ABN 53 658 852 870
Throughout this Privacy Policy, “EV-RF”, “we”, “our” and “us” refer to Evans RF Pty Ltd.
2. What Information We Collect
We may collect information including:
Personal Information
- Name
- Company name
- Email address
- Telephone number
- Billing address
- Shipping address
Order Information
- Products purchased
- Order history
- Payment status
- Shipping details
- Customer support enquiries
Technical Information
When you visit our website, we may automatically collect information including:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Time spent on pages
- Referring website
- General geographic location
- Website interactions
This information helps us improve our website and customer experience.
3. How We Collect Information
We collect information when you:
- place an order;
- contact us by email or telephone;
- submit an enquiry through our website;
- request technical support;
- subscribe to product updates;
- browse our website;
- accept cookies through our cookie banner.
Some information is collected automatically through website analytics and security systems.
4. How We Use Your Information
We use your information to:
- process and fulfil orders;
- provide customer support;
- respond to enquiries;
- process warranty claims;
- process refunds;
- arrange shipping;
- improve our products and website;
- detect fraud and protect website security;
- comply with legal and taxation obligations.
Where you have provided consent, we may also send information about new products, promotions or technical updates.
You may unsubscribe from marketing communications at any time.
5. Website Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- remember your preferences;
- understand how visitors use our website;
- improve website performance;
- measure advertising effectiveness;
- provide website security.
Where available, visitors can manage cookie preferences using our website’s cookie consent banner.
You may also disable cookies through your web browser, although some website functionality may be affected.
6. Google Analytics
We use Google Analytics 4 (GA4) to better understand how visitors use our website.
Google Analytics may collect information including:
- pages visited;
- session duration;
- approximate location;
- device type;
- browser information;
- operating system;
- traffic source.
This information is generally aggregated and is not used by EV-RF to personally identify individual visitors.
7. Google Advertising Services
EV-RF may use Google services including:
- Google Ads
- Google Merchant Center
These services help us understand advertising performance and display advertisements that may be relevant to visitors.
Google may use cookies and similar technologies in accordance with its own Privacy Policy.
8. Website Hosting
The EV-RF website is hosted by Bluehost using the WordPress content management system.
Our online store operates using WooCommerce.
Information submitted through our website may be processed by our hosting provider for:
- website operation;
- security monitoring;
- backups;
- maintenance;
- system administration.
We take reasonable steps to ensure our service providers maintain appropriate security practices.
9. Payment Processing
Payments are securely processed by trusted third-party payment providers.
Depending on your chosen payment method, payment information may be processed by providers such as:
- Stripe
- PayPal
EV-RF does not store complete credit card numbers or payment card security codes.
Each payment provider maintains its own Privacy Policy governing the handling of payment information.
10. Sharing Your Information
We may disclose personal information to trusted third parties where necessary to operate our business, including:
- payment providers;
- freight and courier companies;
- website hosting providers;
- IT service providers;
- professional advisers;
- government authorities where required by law.
We do not sell or rent your personal information to third parties.
11. International Data Transfers
Some of our service providers may process or store information outside Australia.
Where this occurs, we take reasonable steps to ensure that your information receives an appropriate level of protection consistent with Australian privacy legislation.
12. Data Security
EV-RF takes reasonable technical and organisational measures to protect personal information against:
- unauthorised access;
- misuse;
- interference;
- loss;
- modification;
- disclosure.
While we take security seriously, no method of electronic transmission or online storage can be guaranteed to be completely secure.
13. Data Retention
We retain personal information only for as long as reasonably necessary to:
- fulfil customer orders;
- provide customer support;
- administer warranties;
- meet taxation requirements;
- comply with legal obligations;
- resolve disputes.
When information is no longer required, it is securely deleted or de-identified where practical.
14. Your Privacy Rights
Subject to applicable law, you may request to:
- access your personal information;
- correct inaccurate information;
- update your personal information;
- withdraw your consent to receive marketing communications.
To make a request, please contact us using the details below.
15. Third-Party Websites
Our website may contain links to third-party websites for your convenience.
EV-RF is not responsible for the privacy practices or content of third-party websites.
We encourage you to review the privacy policies of any external websites you visit.
16. Children’s Privacy
The EV-RF website is intended for adults and business customers.
We do not knowingly collect personal information from children under the age of 16.
If we become aware that such information has been collected, we will take reasonable steps to remove it.
17. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page.
The Effective Date at the top of this page indicates when this Privacy Policy was last updated.
18. Contact Us
If you have any questions about this Privacy Policy, or wish to access or correct your personal information, please contact:
Evans RF Pty Ltd
ABN 53 658 852 870
Website: https://ev-rf.com
Email: info@ev-rf.com