Terms of Service

Effective Date: August 2026

Welcome to the EV-RF website.

These Terms of Service (“Terms”) govern your use of this website and the purchase of products from Evans RF Pty Ltd (ABN 53 658 852 870).

By accessing this website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use this website.

1. About EV-RF

EV-RF is a trading name of Evans RF Pty Ltd, an Australian company specialising in RF antenna systems, cellular communications products, and related accessories.

Throughout these Terms, the words “EV-RF”, “we”, “our”, and “us” refer to Evans RF Pty Ltd.

2. Using Our Website

You agree to use this website only for lawful purposes.

You must not:

  • use the website in any way that violates applicable laws or regulations;
  • attempt to gain unauthorised access to the website or its servers;
  • interfere with the operation or security of the website;
  • upload malicious software, viruses or harmful code;
  • copy, reproduce or distribute website content without our written permission.

We reserve the right to suspend or terminate access where these Terms are breached.

3. Product Information

We make every reasonable effort to ensure that product descriptions, photographs, specifications and pricing are accurate.

However:

  • product images are provided for illustration purposes only;
  • colours may appear differently depending on your display;
  • specifications may change without notice;
  • occasional typographical errors may occur.

If a significant error is identified after an order is placed, we will contact you before processing the order.

4. Technical Information

EV-RF provides technical information to assist customers in selecting suitable products.

Unless expressly stated otherwise:

  • technical information is provided as general guidance;
  • customers remain responsible for determining product suitability for their intended application;
  • actual RF performance depends on many factors outside our control, including network conditions, terrain, building construction, antenna location, cable losses and equipment configuration.

We cannot guarantee specific signal improvements or network performance.

5. Pricing

All prices displayed on our website are in Australian Dollars (AUD) unless otherwise stated.

Prices are subject to change without notice.

Pricing errors may occasionally occur.

If an incorrect price is displayed after an order has been placed, we may cancel the order and provide the customer with the option of proceeding at the correct price or receiving a full refund.

6. Orders

Submission of an order does not constitute acceptance.

An order is accepted only when EV-RF confirms acceptance and dispatches the goods.

We reserve the right to refuse or cancel orders where:

  • products are unavailable;
  • pricing errors have occurred;
  • fraud is suspected;
  • payment cannot be verified;
  • export restrictions apply;
  • the order cannot reasonably be fulfilled.

7. Payment

Payment must be received before goods are dispatched unless alternative arrangements have been agreed in writing.

Payments are processed securely through trusted third-party payment providers.

EV-RF does not store complete credit card numbers.

8. Shipping

Shipping times shown on the website are estimates only.

Delivery timeframes may vary due to:

  • courier delays;
  • weather events;
  • customs processing;
  • remote delivery locations;
  • circumstances outside our reasonable control.

Further information is available in our Shipping Policy.

9. Returns and Warranty

Returns, exchanges and warranty claims are handled in accordance with our Returns & Warranty Policy.

Nothing in these Terms limits your rights under the Australian Consumer Law.

10. International Orders

Customers outside Australia are responsible for:

  • import duties;
  • customs charges;
  • local taxes;
  • compliance with local regulations.

EV-RF is not responsible for delays caused by customs authorities.

11. Product Installation

Customers are responsible for ensuring products are installed correctly and safely.

Where appropriate, installation should be performed by suitably qualified personnel.

EV-RF accepts no responsibility for:

  • incorrect installation;
  • damage caused during installation;
  • incompatibility with customer equipment;
  • performance issues resulting from improper installation.

12. Intellectual Property

All content on this website, including:

  • text;
  • photographs;
  • graphics;
  • product descriptions;
  • logos;
  • downloadable documents;

is the property of Evans RF Pty Ltd or its licensors unless otherwise stated.

No content may be copied, reproduced or distributed without prior written permission.

13. Website Availability

While we endeavour to keep the website available at all times, we do not guarantee uninterrupted access.

The website may be unavailable due to:

  • maintenance;
  • software updates;
  • equipment failures;
  • telecommunications outages;
  • events beyond our reasonable control.

14. Third-Party Links

This website may contain links to third-party websites.

These links are provided for convenience only.

EV-RF is not responsible for the content, products, services or privacy practices of third-party websites.

15. Limitation of Liability

To the maximum extent permitted by law, EV-RF is not liable for indirect, incidental or consequential losses arising from the use of this website or products purchased through it, including:

  • loss of profits;
  • business interruption;
  • loss of data;
  • loss of internet connectivity;
  • loss of business opportunities.

Nothing in these Terms excludes, restricts or modifies any rights or remedies that cannot be excluded under the Australian Consumer Law.

16. Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.

Where applicable, customers are entitled to:

  • repair;
  • replacement;
  • refund; or
  • other remedies provided by law.

Nothing in these Terms limits those statutory rights.

17. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect personal information.

18. Changes to These Terms

We may update these Terms from time to time.

Changes take effect when published on this website.

The Effective Date at the top of this page will indicate the most recent revision.

19. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

Any dispute arising from these Terms or the use of this website will be subject to the jurisdiction of the courts of New South Wales, except where applicable law provides otherwise.

20. Contact Us

If you have any questions regarding these Terms of Service, please contact:

Evans RF Pty Ltd
ABN: 53 658 852 870

Website: https://ev-rf.com

Email: info@ev-rf.com